Introduction to Email Sync

    Sync your inbox with Pipeline CRM to send trackable emails, log conversations automatically, and never lose context on a deal.

    Why Sync Your Email?

    • Track opens — Know exactly when a prospect opens your message.
    • Log automatically — Every synced email attaches itself to the right Company, Deal, or Person — no manual filing.
    • See it all in one place — Read, send, and manage your synced inbox from the Email tab inside Pipeline CRM.
    • Send campaigns — Reach multiple contacts at once directly from Pipeline CRM.

    What You'll Need

    • A Gmail or cloud-based Microsoft Exchange account.
    • The email address you sync must match your Pipeline CRM login email (aliases aren't supported).

    💡 Tip: Not ready to sync your whole inbox? Clicking any email address in Pipeline CRM opens your default email app instead — no sync required.

    Go Deeper

    This article covers the basics. For step-by-step setup instructions, see Email Sync Setup. For a closer look at how Pipeline CRM protects your synced communications, see Email Sync Security.

    Need help? Contact support at customercare@pipelinecrm.com.