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Scheduling Emails

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Joss Rodriguez
Updated 1 week ago

Why Schedule Emails?

Scheduling emails gives you flexibility and ensures your messages reach recipients at the perfect moment. Whether you’re planning follow-ups, announcements, or campaigns, Pipeline CRM makes it easy.

How to Schedule an Email

  1. Compose Your Email
    • Open the email composition window.
    • Write your message, add recipients, and include any attachments.
  2. Access Scheduling Options
    • Click the arrow next to the Send Now button.
    • Select Schedule for later from the dropdown.
  3. Set the Date and Time
    • Choose when you want your email sent.
    • Click Save to confirm.
  4. Finalize Scheduling
    • Click Send Later to schedule your email.
Pro Tip: Not sure how your email looks? Click Send me a test to preview it before scheduling.

Managing Scheduled Emails

  • View Scheduled Emails
    • Go to the Email tab in your dashboard.
    • Find your pending emails under the Scheduled section.
  • Edit or Delete Scheduled Emails
    • Click the email’s name for a preview.
    • Choose Edit to update the content or change the send time.
    • Select Delete to cancel sending.
Note: Editing lets you change both the email’s content and its scheduled send time.

Additional Tips & Considerations

  • Email Campaigns
    • Turning off a campaign will cancel any scheduled emails linked to it.
    • To resume, toggle the campaign back on.
  • Bulk Emails
    • You can schedule bulk emails as well.
    • Check their status in each contact’s Activity Feed or the Bulk Email section under the Email tab.
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