Using Challenges

    The Challenges feature in Pipeline CRM turns everyday sales tasks into engaging, game-like activities. Team members earn rewards and recognition for completing tasks, boosting productivity and motivation.

    How to Start a Challenge

    Find the Start a Challenge Button In the List Views for companies, deals, people, or agenda, click Start a Challenge. Set Challenge Criteria A modal will appear. Select the criteria for your challenge, such as:

    • Adding activities
    • Finishing tasks
    • Updating deal stages
    • Custom fields
    • Note: Some criteria, like updating deal stages, are specific to deals. Others, such as updating details, apply to companies, people, and deals.

    Complete Tasks and Earn Rewards

    • Finish tasks based on your chosen criteria.
    • Earn Medals (Bronze, Silver, Gold) and diamonds for your progress.
    • More activities = higher-level medals and bigger rewards.

    Track Your Progress

    • Watch your progress bar at the bottom of the screen.
    • Minimize the bar by clicking the icon on the top left; it will then move to the bottom right when minimized.
    • Maximize it again by clicking the icon in the top right corner.

    Check the Leaderboard

    • Go to My Profile > Leaderboard to see team rankings, medals, and total diamonds.

    Quitting a Challenge You can quit anytime. You’ll see the medal you’ve earned so far.

    Time Limit Each challenge lasts about 30 minutes. Try to complete tasks within this window.

    Concluding a Challenge When the challenge ends or time runs out, you’ll receive a medal based on your completed tasks.

    Need help? Contact support at customercare@pipelinecrm.com.