Change a Deal's Stage

    Move a deal through your pipeline from the deal profile, a list view, or the Kanban board — one deal at a time or in bulk.

    Before you start: Your stages are created and ordered by an admin. See Deal Stages to add, rename, or reorder them.

    Change the Stage on One Deal

    • From the deal profile: Click the Stage field and select the new stage.
    • From a list view: Click the Stage field in the deal's row and select the new stage.
    • On the Kanban board: Drag the deal card into the stage column you want. See Kanban Board for the rest of what the board can do.

    Change the Stage on Several Deals at Once

    1. Go to Deals.
    2. Select the deals you want to move using the checkbox on each row.
    3. In the bulk actions bar, click More > Set pipeline/stage.
    4. Choose the pipeline and stage you want, then confirm.

    Bulk changes can't be undone. Check your selection before you confirm.

    Closing a Deal

    Won and lost aren't separate settings — they're stages. Move the deal into your won or lost stage the same way you'd move it anywhere else.

    Moving a deal into a won or lost stage sets its Actual Close Date automatically. Only admins can change that date afterwards — see Who Can Edit a Deal's Actual Close Date?

    To see when a deal moved between stages and who moved it, see Track Deal Stage Changes in Pipeline CRM.

    Need help? Contact support at customercare@pipelinecrm.com.