Why Use Custom Fields?
Custom fields help you capture unique information across three main record types:- Company: Track industry, size, revenue, or other attributes specific to your clients.
- Deal: Record product interest, sales forecasts, or custom sales process details.
- Person: Store birthdays, hobbies, or any personalized information about your contacts.
Setting Up Custom Fields
Tip: By default, all users can edit custom fields. Admins can lock fields so only administrators and executive users can make changes.
- In the lower-left corner, click Settings.
- Go to the Data Entry tab and select Custom Fields.
- Choose Your Record Type:
- Select Company, Deal, or Person.
- Organize with Custom Field Groups (Optional):
- By default, fields are ungrouped. Set up custom field groups for easier navigation and better organization.
Here is more information on Custom Field Groups.
- By default, fields are ungrouped. Set up custom field groups for easier navigation and better organization.
- Click + Add Custom Field and pick the field type that suits your needs.
- Edit or Delete Fields:
- Hover over the field name and use the edit (pencil) or delete (trash can) icons for quick changes.
Note: Once a custom field is created, its type cannot be changed.
Types of Custom Fields
- Number Field: Store numerical data (e.g., number of locations, currency).
- Text Field: Store any character(s)—perfect for names, addresses, or free-form notes.
- Currency Field: Track money values, complete with automatic currency symbols.
- Dropdown Field: Select one option from a preset list—great for regions or industries.
- Picklist Field: Choose multiple options from a list—ideal for interests or recurring events.
- Date Field: Pick a specific date from a calendar interface.
- Single Association Field: Link to one company in your CRM (e.g., Parent Company).
- Multiple Association Field: Link to several companies (e.g., subsidiaries).
- Boolean Field: Store a simple True or False value for easy filtering.
Need a quick copy of an existing custom field? Use the Clone Custom Field option:
- Click the double paper icon (Clone) next to the field you want to duplicate.
- The system will instantly create a copy, saving you time on setup.