Google: Contact & Calendar Sync Overview

Pipeline has an integration with Google Apps G-Suite to sync your contacts and calendar. You can read details about Google Apps here.

The Google sync was designed for Pipeline users who manage their email contacts in Google. If you are considering using the Google Apps integration, it is imperative that you read this article so that you understand how the integration works. If you move forward with the integration, you should test out the function on one or two users to ensure that the integration is working exactly as you expected it would with your business contacts in Pipeline and Google Apps.

How it works

The Google Apps integration enables bi-directional sync between Pipeline and your Google Apps account. The sync will integrate your leads and contacts in Pipeline with a Pipeline contact folder that is created in Google and will integrate your Pipeline calendar with your Google Calendar.

Contact sync

The sync is bidirectional and changes made in your Pipeline or Google accounts will impact each other. Additions, updates, and deletions to your Google Contacts will be synced to Pipeline. Additions, updates, and deletions in Pipeline contacts will be synced to Google.

If a contact is removed from your Pipeline contact group in Google, but not deleted, it will not remove them from Pipeline. If you need someone deleted from Pipeline, you will need to delete them in Pipeline in addition to removing them from the Pipeline group in Google.

Calendar sync

As with contacts, syncing your Google Calendar with Pipeline is bidirectional. Additions, updates, and deletions to your Google Calendar will be synced to Pipeline. Additions, updates, and deletions in Pipeline will be synced to Google.

The events from Pipeline will show up on the corresponding Google user's calendar, and only events from that Google user's calendar will show up on the corresponding Pipeline calendar.

NOTE: tasks are not synced between Pipeline and Google and can only sync one email domain