Key Features
- Multiple Rules: Configure several rules for each dropdown to match your workflow.
- Consistent Views: Disable options that donât meet your criteria, keeping dropdowns tidy.
- Custom Sorting: Decide whether disabled options appear at the end or keep their original order.
- Flexible Layering: Layer rules for advanced customization or apply just the last rule for simplicity.
How to set up Conditional Dropdowns
- Navigate to Settings: Go to Settings > Data Entry > Conditional Dropdowns.
- Create a new dropdown or select an existing one you want to control.
- Add Rules:
- Pick the trigger field and set its condition.
- Decide which dropdown options should be available when the rule is met.
- Organize Rule Order:
- Drag and drop rules to adjust their order.
- Remember, order only matters when âShow all matching dropdowns stackedâ is turned OFF.
- Set Toggles:
- Enable or disable âShow all matching dropdowns stackedâ and âMove disabled options to bottom of listâ based on your preference.
- Save and Test:
- Open a record, change the trigger field, and observe how the dropdown adapts.
- For example, if Deal Amount is set to > 1000, the controlled dropdown will show some options enabled and others disabled.
A little rule of thumb: If your dropdown isnât behaving, double-check your rule order and togglesâitâs usually the culprit!
Key Toggles Explained
Show All Matching Dropdowns Stacked
- ON: Combines all matching rules. Any option allowed by any rule will be shown.
Use when you want to display every valid choice from multiple conditions. - OFF: Only the last matching rule applies. Rule order matters.
Use when you want a clear outcome, and the final decision should be made.
- ON: Disabled options move to the end, so valid choices appear firstâespecially helpful for long lists.
- OFF: Keeps the original order (e.g., alphabetical or logical), even if some options are disabled.
Examples
Dropdown: Plan
- Options: A, B, C, D, E
- Rule 1: If Deal Amount > 1000, allow A and B
- Rule 2: If Deal Amount > 1000, allow D
Note: Both rules can be true at the same time because they use the same criterion.Case 1
- Show all matching dropdowns stacked: ON
- Move disabled options to bottom of list: ON
- Outcome:
- Selectable â A, B, D.
- Disabled â C, E (moved to bottom).
Case 2
- Show all matching dropdowns stacked: OFF
- Move disabled options to bottom of list: ON
- Outcome:
- Only the last rule applies.
- If Rule 2 is last, selectable â D.
- Disabled â A, B, C, E (moved to bottom).
Case 3
- Show all matching dropdowns stacked: ON
- Move disabled options to bottom of list: OFF
- Outcome:
- Selectable â A, B, D.
- Disabled â C, E.
- Original option order preserved (A, B, C, D, E).
Case 4
- Show all matching dropdowns stacked: OFF
- Move disabled options to bottom of list: OFF
- Outcome:
- Only the last rule applies. If Rule 2 is last, selectable â D.
- Disabled â A, B, C, E.
- Original option order preserved.
Rule order and precedence
- You can reorder rules.
- If 'Show all matching dropdowns stacked' is set to ON, all matching rules contribute allowed options (union). Order does not change the outcome.
- If 'Show all matching dropdowns stacked' is OFF, only the last matching rule applies. Place your most specific or most important rule last.
- Keep rules simple and explicit. Prefer âallow exactly these options.â
- If multiple conditions can match at once, choose:
- Show all matching dropdowns stacked = ON for combined results (union).
- Show all matching dropdowns stacked=OFF for a single authoritative outcome (last rule wins).
- Move disabled options to the bottom of the list to surface valid choices first in long lists.
- Name rules clearly (e.g., âHigh-value deals: allow A, B, Dâ) for easier maintenance.