Change or Reset Your Pipeline CRM Password

Change your password while you're signed in, or reset it from the sign-in page if you've forgotten it.

Change your password

1. Click your profile icon in the top-right corner.
2. Select My Profile.
3. Open the Security tab.
4. Enter your current password.
5. Enter your new password. The requirements are listed under the New Password field and tick off as you type.
6. Click Save.

Reset a forgotten password

1. Go to the Pipeline CRM sign-in page.
2. Click Reset my password, next to Keep me logged in.
3. Enter the email address you use to sign in.
4. Open the reset email and follow its instructions.

No email after a few minutes? Check your spam, junk, and All Mail folders.

Only you can send yourself a reset email. Your admin can't send one for you, but they can set a new password on your account.

Get a new password from your admin

Your admin can set a new password for your account and share it with you. Sign in with it, then change it to one only you know under My Profile > Security.

For admins:

1. Click Settings in the lower-left corner.
2. Open the General tab.
3. Go to Users.
4. Click the user.
5. Click Update Password.
6. Enter the new password.

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Still can't sign in?

• The reset email never arrives, even in spam: contact support. The email may have been blocked, and we can check.
• You no longer have access to your sign-in email: ask your admin to set a new password for you, then change your login email once you're in.

Need help? Contact support at customercare@pipelinecrm.com.