Change Your Login Email Address in Pipeline CRM

Update the email address you use to sign in to Pipeline CRM.

Before you start: Your new address can't already belong to another Pipeline CRM account.

Change your login email

1. Click your profile icon in the top-right corner.
2. Select My Profile.
3. Open the Email tab.
4. Under Primary email address, enter your new address in the Email field.
5. Click Save changes.

If you use Email Sync, the inbox you sync must match your primary email address, or sync won't work. See Sync Your Email.

Fix an "already taken" error

1. On the same Email tab, check Other email addresses.
2. Delete the address if it's listed there.
3. Try saving your new primary email address again.

If it isn't listed there, it may belong to another account. Contact support and we'll help sort it out.

Need help? Contact support at customercare@pipelinecrm.com.