Priority help you quickly spot what needs attention first by labeling tasks and events as High, Medium, or Low (or whatever your team calls them).
Before you begin
- Any user can apply a priority to a task or event.
- Admins can customize the priority list (names, colors, order). 
Customize Priorities Admins can rename, color-code, add, remove, and reorder priorities. 
- Click Settings (lower-left).
- Select the Activities tab.
- Open Priorities.
- Add, edit, or delete priorities as needed.
- To set a default priority, move your most-used option to the top of the list (top-listed = default). 
Add a priority to a task or event
- Create a new task or event (or open an existing one to edit).
- In the task/event details, choose a Priority (example: High / Medium / Low).
- Save your changes.
Once applied, the priority name and color appear next to the item in Agenda and Calendar, making it easy to scan what matters most.  Need help? Contact support at customercare@pipelinecrm.com.