Managing Forms & Field Preferences

    With Pipeline CRM, you can customize Company, Person, and Deal creation forms to fit your team’s workflow. The goal: reduce clutter, speed up record creation, and ensure you capture the information that matters most.

    Customizing Your Forms

    Admins can fine-tune the forms your team uses for Companies, People, and Deals. Here’s how you can make forms work for you:

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    1. Add/Edit Forms

    • Rearrange Field Order: Drag and drop fields to display them in the order that makes sense for your team.
    • Hide or Collapse Fields: Keep forms tidy by hiding fields or placing them in collapsed sections.

    2. Hiding Fields

    • Streamline Data Entry: Hide unnecessary system or custom fields to reduce clutter and keep users focused.

    Click here for more information on Form Settings.

    3. Minimizing Forms

    • Multitask with Ease: Minimize up to three forms at a time while navigating your Pipeline account.
    • Pick Up Where You Left Off: Click the minimize icon (top left of the form) to keep your progress handy.

    4. Conditional Fields

    • Smart Form Logic: Set conditions for fields to be required, reviewed, or disabled based on your workflow.
    • Flexible Requirements: Specify exactly when a field needs attention—no more one-size-fits-all forms.

    Click here for more details on Conditional Fields.

    5. Conditional Dropdowns

    • Smart Filtering: Dropdown options update automatically based on earlier choices, so users only see what’s relevant.

    Learn more about Conditional drop-downs here.

    Key Takeaways

    • Custom forms help your team stay organized and efficient.
    • Hidden and conditional fields keep forms clean and relevant.
    • Minimizing forms lets you multitask without losing your place.

    Pro Tips

    • Review your form setup regularly to match changing business needs.
    • Use conditional logic to prompt users only for what’s necessary.
    • Don’t be afraid to hide fields—less really can be more.

    If you have any other questions or run into any trouble, reach out to our support team at customercare@pipelinecrm.com.