Introduction to Workflows & Automations

    Automate the repetitive parts of your sales process — reminders, follow-ups, record updates — so your team can focus on selling.

    What You Can Automate

    • Task creation — Automatically create a follow-up task when a deal hits a certain stage.
    • Field updates — Automatically update a field's value based on a trigger.
    • Notifications — Alert a teammate or manager when something needs attention.
    • Deal creation — Automatically create a deal to get new leads into your pipeline.

    How Many Automations Do You Get?

    Automations are available on every plan, with limits that scale as you grow: Start (1 automation), Develop (2 automations), Grow (up to 20 automations).

    Where to Set One Up

    Automations are managed by an admin from Settings > Other > Automations. See Automations Overview for setup steps and Automations Examples for common recipes to copy.

    Need help? Contact support at customercare@pipelinecrm.com.