FullContact Integration

    Enrich your contact and company records with additional data from FullContact to help you close more deals. Before you begin:

    • Admin permissions required
    • A FullContact account with API access

    Steps:

    • Go to Settings > Other > App Store, then find the FullContact integration.
    • Click Install.
    • Go to the FullContact Service tab.
    • Generate an API key from your FullContact dashboard by following the steps here.
    • Paste your API key into the Token field.
    • Click Test Connection to verify the key is working, then click Save changes.
    • In the Settings tab:
    • Choose which record types to enrich — Person fields, Company fields, or both.
    • Allow overriding existing data for company and/or people records.
    • Map FullContact data fields to your Pipeline CRM fields. Some fields are mapped by default.

    ⚠️ Note: Enabling this integration does not retroactively enrich existing records. Only the person or company records created or updated after setup will be enriched.

    💡 Tip: You can create custom fields in Pipeline CRM and map them to FullContact fields for more flexibility.

    How enrichment works:

    • A new person record is enriched when a work email is present at the time of creation.
    • An updated person record is enriched only when the work email changes.
    • If you've enabled the override setting, FullContact data will replace any existing values for mapped fields.

    Need help? Contact support at customercare@pipelinecrm.com.