Link people to a deal so your team can see who's involved, and set the primary contact for calls, emails, and campaigns.
You can work from either side: start on the deal and add a person, or start on a person's profile and attach a deal.
Add a Person from the Deal
- Open the deal you want to update.
- In the People tile, click the + icon.
- Choose an existing person, or create a new one.
- Set the Primary Contact for the deal.
The primary contact is who your team targets for outreach, so give every deal one. You can change it at any time.
Add a Deal from a Person's Profile
Link to an existing deal
- Go to the person's profile.
- Click Actions > Associate to Deal.
- Search for the deal you want.
- Select it and confirm. The window also shows the deals this person is already on.
Create a new deal for them
- Go to the person's profile.
- In the Deals tile, click the + icon.
- Fill in the deal details — name, stage, value, owner.
- Save the deal. It appears in the person's Deals tile straight away.
To remove someone from a deal later, open the deal and click the trash icon next to their name in the People tile. For everything else you can do to a deal, see Manage Deals.
Need help? Contact support at customercare@pipelinecrm.com.