Go to your Pipeline

Pipeline CRM Help Center

Search for any help questions or topics.

Adding Contacts to Pipeline CRM via Email

Avatar
Maria Herrell
Updated 1 week ago

Pipeline CRM offers convenient methods to add new leads or contacts directly through email, streamlining your workflow and ensuring your CRM stays up-to-date.

Method 1: Email leads@app.pipelinecrm.com to create a New Lead
When you’re on the move and want to quickly add a new lead:

  1. Compose an Email:
    • In the To field, enter leads@app.pipelinecrm.com.
    • In the Subject line, type the name of the lead.
    • In the Body, include relevant details such as how you met, their email address, phone number, or any other pertinent information.
  2. Send the Email:
    • Upon sending, Pipeline CRM will create a new lead profile using the provided information.
    • The content of your email will be recorded as an activity on the lead’s profile.

Method 2: BCC cc@app.pipelinecrm.com When Emailing a New Contact
If you’re reaching out to a new contact and want to add them to Pipeline CRM:

  1. Compose Your Email:
    • In the To field, enter the new contact’s email address.
    • In the BCC field, add cc@app.pipelinecrm.com.
    • Write your message as usual.
  2. Send the Email:
    • Pipeline CRM will automatically create a new person profile for the contact.
    • The email will be logged as an activity on their profile.
    • You’ll receive a notification confirming the addition of the new contact.
Note: Ensure that you’re sending the email from your Pipeline CRM login email address or from an additional email address you’ve added in the Other Email Address section under My Profile settings.
Did this answer your question?
😞 😐 😃