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Universal Search

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Maria Herrell
Updated 2 weeks ago
The Universal Search in Pipeline CRM is your shortcut to finding companies, deals, and people. With powerful filters and customizable results, you’ll get the right info in just a few clicks.

Why Use Universal Search?

  • Instantly look up records by name, email, or phone number.
  • Narrow results by record type—All, Deals, People, or Companies.
  • Customize which fields appear in your search results for faster access.
  • View your recent searches and jump back to previous results with ease.

How to Search

  • Enter your search term in the universal search bar.
    • Want to get more specific? Add filters like:
      • Ownership
      • Created/Updated At Date
    • Not sure what type of record you’re seeing? Just check the icon:
      • 🏢 Company
      • 💼 Deal
      • 🙎 Person
  • Pro Tip: Activate keyboard shortcuts to zip through your search results even faster.

Customizing Search Results
  • Admins can set a default display for everyone or let users customize their view. To tweak these settings, head to Settings (bottom left corner), open the General tab, and select Search Settings.
  • Choose which fields you want to see—system or custom. If a field has no data, it won’t clutter your view.
  • Preview your changes live before you hit save.


Using Filters

  • Click the Filter icon next to the search bar to show/hide filters.
  • Combine multiple criteria for precise results.
  • Here are the available filters by record type:

Recent Searches
Click the search bar to view a handy list of your recent searches. It’s the fastest way to pick up right where you left off.


If you have any questions or run into any trouble, reach out to our support team at [email protected]
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