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Check the Status of a Sent Email

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Maria Herrell
Updated 1 week ago
See whether an email was delivered, is still sending, or failed — and retry if needed.

  1. Go to the Email tab.
  2. Navigate to the Recipients section.
  3. Add the Status column to your view.
  4. Review the status for each email:
    • Sent — the email was delivered successfully
    • Sending — the email is still in progress
    • Failed — the email could not be delivered
If an email shows Failed, click Retry to attempt sending again.

⚠️ Note: Pipeline CRM attempts to send an email up to 8 times before marking it as failed. Failed emails are typically caused by strict server settings on the recipient's end.


Need help? Contact support at [email protected]. 
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