How Many Teams Can You Create?
Your plan determines your team limit:- Start: 1 team
- Develop: 2 teams
- Grow: Unlimited teams
Creating and Customizing Teams
To create a new team:
- Go to Settings > Users.
- Click + Create New Team in the upper right corner.
- Enter your team name.
- Optional) Assign a Reports To parent team to set up your teamâs hierarchy.
- Adjust the Visibility settings to control what your team can view or edit.
- Click Create Team.
- Add existing members or invite new users to join your team.
- Donât forget to Save Changes!
Editing Team Settings
To add or move a user to a team:- Click the edit icon next to the teamâs name in the org chart.
- To add a user, click on the "+Add existing user" button.
- To move a user, click the pencil icon to edit their details and update the team.
- Moving a user keeps their record ownership, but may change their data visibility.
- Teams can include multiple leaders and read-only users (but not executives).
Understanding Visibility Settings
- Only their own: Users can only access records that they own.
- Team: Users can only access records that they own or their team owns.
- Team + Leaders: Users can only access records that they, their team, and team leaders own.
- Global: Users can access all records on their account.
Team Leaders: Even if visibility is set to âOnly their own,â team leaders can still access records owned by their team.
Agenda Items: These follow the same visibility rulesâexcept for Executives. Team members canât view or assign tasks or events to Executive users.
Building a Team Hierarchy
The Reports To field in Team Settings lets you create a clear organizational structure.Example:
- The Atlantic and Pacific teams report to the National Sales team.
- The National Sales Team can access records owned by the Atlantic and Pacific Teams.
- The Atlantic and Pacific teams can only view records that they own.
If you have any questions or run into any trouble, reach out to our support team at [email protected].