Send an email campaign

An email campaign is an email sent to a group of people that can be tracked and measured via opens and clicks. They help you gauge interest amongst your prospects while filtering out those who are engaged with your proposals. When done right, email campaigns fast-track sales conversations, demos, and ultimately closes. You will spend less time figuring out who might be interested in your solution and more time closing those who definitely are.

Define your audience

  • In a People or Deals list view, you can build your contact list by filtering on the defining characteristics (fields) of your audience such as location, job title, tag, status, or custom field. Campaigns created from the Deals tab will only send to the primary contact.


From there, select all records on the list, click  Send Campaign and name it something memorable. *Your email must be synced otherwise you will not have the Send Campaign button.

  • Enter the campaign information
    You can now start building your campaign. You’ll need to provide a Campaign Name - you’ll refer to this name when keeping track of the campaign results after it’s sent.
  • Compose the email message
    Next, you’ll do the basic email stuff -- creating a subject line and email content.
  • Campaigns are limited to 1,000 recipients per day due to constraints in Google and Outlook. Please contact your email provider to see the specific sending limits they have in place. 93% of our customers send campaigns targeted batches of less than 50 recipients, which is what the feature is designed for.

Pro tips:

  • Use a template -- they save you time from having to rebuild the same content over and over again, and they also make your email performance metrics more meaningful.
  • Use merge tags -- take your campaigns to the next level and personalize the content with the recipient’s name, company, etc.
  • Enter in your own HTML by pressing the </> icon. *Please note, this is a 64KB or 65535 bytes limit.
  • Send yourself a test of the email to make sure everything is in order before officially sending it off.


  • Send away! You can choose to send the email immediately or schedule a specific time in the future. (We suggest before lunch for best open rates). *Note - emails will be sent to the email address entered into the system field for Work Email for the selected recipients
  • Campaign emails will log as an activity and you can elect to receive an alert when the email is opened, add a trackable link and attachment, and save the email as a template.

Track the campaign’s results

Once you’ve sent your campaign, check out its performance in the Campaigns list view. Here you can see how many people have opened the email and clicked on any links / attachments.